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Health and wellbeing

Staying warm, well and connected in winter: a guide for older people and their families

Cold homes, dark evenings and icy pavements make winter the hardest season for older people. Here is how to stay warm, avoid falls and keep in touch, plus the help you can claim.

The AgeTrust teamBefriending, Men in Sheds and PIP support 3 min read
A person wrapped in a blanket holding a warm mug
Photo: Toa Heftiba, Unsplash

Key takeaways

  • Keep the main living room at 18°C or above; cold homes raise blood pressure and the risk of heart attacks, strokes and chest infections.
  • Check what you are entitled to: Pension Credit unlocks help with heating costs, and the Warm Home Discount and other schemes change each year.
  • Falls rise sharply in icy weather; good footwear, grit, and a companion for the first trips out all reduce the risk.
  • Winter is the loneliest season; a regular visit or daily call matters most between November and February.

Every winter, thousands more older people die than in the summer months, and far more are admitted to hospital with chest infections, falls and the effects of cold. Most of it is preventable. This guide covers the three things that matter most: warmth, safety and company.

How warm should an older person's home be?

The NHS advises heating the rooms you use most to at least 18°C, and keeping bedroom windows closed at night. Cold thickens the blood and raises blood pressure, which is why heart attacks and strokes increase in cold snaps. Layers of thin clothing, a hot drink and a hot meal every day, and keeping moving indoors all help. If the heating is broken or unaffordable, say so; there is help.

A snow-covered residential street in front of a house
Ice is the biggest winter risk for falls. A companion for the first trips out makes a real difference. · Photo: Paul Macallan, Unsplash

What help with heating costs can older people claim?

  • Pension Credit tops up a low income and unlocks other help, including heating support. Hundreds of thousands of eligible pensioners do not claim it; check on GOV.UK.
  • Winter Fuel Payment and Warm Home Discount rules change from year to year; check the current eligibility on GOV.UK or ask us to help you check.
  • Cold Weather Payments are made automatically to people on certain benefits during very cold spells.
  • Energy supplier support: priority services register, payment plans and hardship funds. Ask your supplier.
  • Disability benefits: PIP or Attendance Allowance can pay for the extra costs of staying warm and well.

How can older people avoid falls in winter?

Falls are the most common reason older people end up in hospital in winter. Wear shoes with a good grip, keep a bag of grit by the door, and avoid going out in the dark on icy days unless you must. Keep a torch and a charged phone to hand. Ask the GP for a review of medication that causes dizziness, and about a falls assessment or strength and balance classes, which cut the risk of falling by a third.

Why is company so important in winter?

Dark afternoons and bad weather mean fewer visitors, fewer outings and more time alone, and loneliness peaks between November and February. A regular befriender who visits every week, or a daily phone call, keeps someone connected and also means that a cold house, a chest infection or a missed prescription gets noticed. Our article on loneliness and health explains the stakes.

Three older friends enjoying coffee and cake together at home
A weekly visit through the winter months is one of the most protective things a family can arrange.

Frequently asked questions

Sources and further reading

  • winter
  • keeping warm
  • older people
  • falls
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The AgeTrust team

Befriending, Men in Sheds and PIP support

AgeTrust (charity no. 1124019) has worked on older people's health and loneliness since its founding, including national programmes with the NHS and the Department of Health. Articles are reviewed by the team and updated when guidance changes.

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